OUR COMMITMENT TO PRIVACY AND SECURITY
We respect the privacy of our customers and their personal information. This Privacy Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and assist you in making informed decisions when using the Heart of the Wolf LLC Website at www.heartofthewolf.com (the "Site"). We only collect personally identifiable information when you choose to reveal it to us. Please be assured that none of the personally identifiable information you submit on the Site is shared with any third party except our payment and transaction processing service provider. This statement will be periodically assessed against new technologies, business practices and our customers needs and we, therefore, encourage you to periodically view this policy.
If you have any questions or concerns regarding this policy statement, please contact us by email at service@heartofthewolf.com . If you prefer to write us, our postal address is:
Heart of the Wolf, LLC
858 Sudberry Lane
Eagan, MN 55123
By visiting the Site you agree to be bound by the terms and conditions of this Privacy Policy. By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the Site Terms & Conditions . If you do not agree to the terms of this Privacy Policy or the Site Terms & Conditions, please do not use or access our Site.
The content of any comments, suggestions, questions, information and feedback received by Heart of the Wolf LLC shall be deemed to be non-confidential. Any comments or materials sent to Heart of the Wolf LLC through this Site, including all feedback, questions, comments, suggestions, questionnaires and the like, shall become the sole property of Heart of the Wolf LLC. Heart of the Wolf LLC shall be free to use any such suggestions, comments, concepts and the like for any and all purposes of its sole choosing, without payment of any compensation.
NATURE OF INFORMATION COLLECTED
Personally Identifiable Information Email Inquiries . When you email an inquiry to us, we receive your email address and any other information you choose to include in your email. The content of any email inquiries received by Heart of the Wolf LLC shall be deemed to be non-confidential. Any inquiries or materials sent to Heart of the Wolf LLC through this Site shall become the sole property of Heart of the Wolf LLC. Heart of the Wolf LLC shall be free to use any such inquiries or materials for any and all purposes of its sole choosing, without payment of any compensation.
Automatic Information
When you visit our Site, we may collect some information automatically, such as your Internet address, the identity of your Internet Service Provider, the Web site from which you linked (if any), and the time and date of your visit. This information is not linked to personally identifiable information. This information is used to compile aggregate statistics about the total number of daily visitors to our Site, the pages most frequently visited and how long you stay at each page. By collecting this information we get a better understanding of your needs and what products and services we can develop to meet those needs. All the information we gather helps us understand your preferences so we can continually improve your online experience with us.
Internet Protocol Address . We may use your Internet Protocol address to help diagnose problems with our server and to administer the Site. Your Internet Protocol address is used to help identify you for the duration of a session and to gather broad demographic information. This information will not be sold to any third party.
Click Stream Data . As you browse the Internet, a trail of electronic information is left at each Web site you visit. This information, which is sometimes called "click stream" data, can be collected and stored by a Web site's server. Click stream data can tell us the type of computer and browsing software you use, the address of the Web site from which you linked to the Web Site, and in some instances, your e-mail address. We may use click stream data to determine how much time visitors spend on each page of the Site and how they navigate through the Site. We will only use this information to improve the Site. Any collection or use of click stream data will be anonymous and aggregate, and will not contain any personally identifiable information.
Cookies . "Cookies" are pieces of information that are stored by your browser on your computer's hard drive to enable you to more easily communicate and interact with a Web site. We may use cookies to allow you to use our Site more easily and to allow us to keep track of certain statistical information that helps us improve our Site. Most browsers are initially set to accept cookies. You may, however, disallow reception of cookies at any time by resetting your Web browser. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our Sites' best features, so we recommend that you leave them turned on. Heart of the Wolf LLC will never use cookies to retrieve information from a computer that is unrelated to the Site or your interaction with the Site.
THIRD PARTY ACCESS TO PERSONAL INFORMATION
Service Providers Our Site may also share information with companies that provide support services to us (such as a printer, credit card processing center, mailing house or web host) or that help us market our products and services. These companies may need information about you in order to perform the services for which we have contracted with them. These companies are not authorized to use the information we share with them for any other purpose.
Protection of Our Site and Others We may disclose information you provide to our Site when we believe disclosure is appropriate to comply with the law; to enforce or apply our Site Terms and Conditions and other agreements; or to protect the rights, property or safety of our Site, our users or others.
Business Transfers Information submitted to this Site is an asset of Heart of the Wolf LLC and will become part of our normal business records. If Heart of the Wolf LLC or a substantial part of our business is sold or otherwise transferred to a third party, such as a legal successor in interest, your information may be transferred to that third party.
Legally Compelled Disclosure of Information We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights. Mere telephone requests will not be honored from any law enforcement agency without some documentation evidencing authorization to receive the information requested.
SECURITY
The security of data transmitted over the Internet can never be completely guaranteed. Although Heart of the Wolf LLC will use its best efforts to protect the security of the information, the company makes no warranties, express or implied, that no third-party will gain access to information that you transmit over the Internet.
LINKS TO AND FROM OTHER WEB SITES
Our Site may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have linked to our Site through another site. For example, in certain cases you may have linked to heartofthewolf.com through banner advertising on another site. In such cases the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.
CONSENT
Please check this page periodically for updates. If we ever change our privacy policy, we will post any updates on this page so that you are always aware of the information that we collect and how we use it. Such changes will become effective when posted, and by continuing to use the Site following the posting of any such changes, you agree to be bound by such modified policy.
CHILDREN
The Site is not directed nor targeted to children under the age of 13, and we do not use the Site to knowingly solicit data from or market to children under the age of 13. Because our software does not automatically distinguish visitors under 13 from other visitors, Heart of the Wolf LLC requires users under 13 years of age to obtain the consent of a parent or guardian to use the Site. If Heart of the Wolf LLC learns that a child has provided personally identifiable information to the Site, it will use reasonable efforts to remove such information from its files.
Last update January 30, 2004
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